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May 2024

This blog post describes eight processes and cultural shifts that the NYC Human Resources Administration and the Santa Cruz Human Services Department implemented to encourage innovation among staff members in response to the COVID-19 pandemic—and how each of the processes came to life.

Issue Focus
May 2024

Expanding Access and Reducing Barriers for Job Seekers

As part of the Building Evidence on Employment Strategies project, researchers conducted virtual interviews with staff members at 10 workforce programs to learn how they used technology to adapt their services during the COVID-19 pandemic. This blog post examines five adaptations they made.

Issue Focus
October 2023

The Houston Housing Authority (HHA) joined an MDRC-led research project called MyGoals for Employment Success, an innovative employment coaching intervention informed by behavioral psychology. This blog post describes the experiences of HHA staff members and the MDRC team and how they used participatory research methods to inform decision-making. 

Issue Focus
August 2023

Teachers Weigh In

There is limited evidence on how best to implement high quality early care and education curricula and professional development that is aligned with the diverse backgrounds of children in pre-K settings. An MDRC research team led a project to learn more about how that might be accomplished.

Issue Focus
May 2023

Create Wellness Communities and Schedule Staff Celebrations to Boost Morale and Well-Being

Many program managers are integrating self-care into their management strategies to address work-related stress. This post offers two group activities that managers can use to boost staff morale and promote well-being: wellness communities and monthly staff celebrations.

Issue Focus
January 2023

Use Self-Care Plans to Support Worker Well-Being

An increased focus on staff well-being has been an unexpected benefit of the challenges brought by the COVID-19 pandemic. MDRC has helped program managers use a variety of tools to support their workers, including self-care plans that individuals can use to assess and address the stress of their jobs.

Issue Focus
July 2022

This blog post looks at how community colleges participating in MDRC’s Scaling Up College Completion Efforts for Student Success (SUCCESS) project use data-driven program management to keep tabs on key performance measures in real time and then act when those measures aren’t moving in the right direction.

Issue Focus
June 2022

Homeboy Industries Managed Its Organization-Wide Transition to a New Data System by Following Five Key Principles

Homeboy Industries’ (HBI) experience implementing a new data system was described in an earlier InPractice post. This post examines the complexities and challenges that must be addressed before successful implementation can take place, and how HBI managed that change process.

Issue Focus
May 2022

Three Steps for Assessing Benchmarks in All-Hands Meetings

How does your organization keep track of its progress toward meeting key performance benchmarks? In this edition of InPractice, we share a few tips on how to use staff meetings to make sure your team is staying on-target.

December 2021

Homeboy Industries (HBI), one of the largest gang rehabilitation and reentry organizations in the world, is transforming its data infrastructure and the way it uses technology to better support its client-centered program services. MDRC recently collaborated with HBI on a project to establish program logic models and to assess the organization’s data collection needs and practices. This post draws on what was learned from that collaboration.